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New Shift reconciliation in v1.4

Run your counter at the speed of typing.

Diwan is a keyboard-first point of sale for retail, restaurants and pharmacies. Bill without touching a mouse, print tokens instantly, and keep selling when the internet drops.

Get Started See how it works

Monthly plans · Works offline · Windows, macOS, Linux & Android

Monthly

Billed per month in Rupees. No online payment — approved by our team.

4 platforms

Desktop builds on every plan; Android and iOS where your plan includes the app.

Offline-first

The till keeps selling when the internet drops.

1 business day

Typical support reply. Monday to Saturday, 10:00am – 7:00pm PKT.

Why Diwan

Built for the counter, not the boardroom.

Most POS software is designed around a back office. Diwan is designed around the three seconds between a customer asking and a receipt printing.

01

Typing beats clicking

Quick items sit on keys 1–9, orders are placed with a chord and tokens print without a menu — a queue moves at typing speed rather than mouse speed.

02

Nothing held hostage to a connection

The till sells without internet and sync picks up when the line returns. A dropped connection should never stop a sale — the network is needed once, for activation.

03

Monthly plans, no card form

Pick a plan and our team approves it — nothing is paid online. Updates download with the same key for as long as your plan is active.

04

Made for Pakistani shops

Receipt and kitchen printing, Rupees throughout, and support from a person in Islamabad — Monday to Saturday, 10:00am – 7:00pm PKT.

Features

Everything you need at the counter.

Billing, stock and reporting in one screen. No feature gates between editions — only limits on how many terminals and branches you run.

Feature 01

Keyboard-first billing

Nine quick-item slots, a running bill that updates as you type, and no mouse required to close a sale.

  • Quick items on keys 1–9
  • Ctrl + Enter places the order
  • Ctrl + K prints the token

Feature 02

Tables, tokens & bills

Open a bill against a table, print a token, and keep several tables in flight at once without losing a running total.

  • Per-table running bills
  • Instant token printing
  • Switch tables from the keyboard

Feature 03

Receipt & kitchen printers

Customer receipts and kitchen chits from the same terminal, on USB or network printers, on every plan.

  • Receipt printer support
  • Kitchen / order chit printing
  • USB and network printers

Feature 04

Billing & inventory

Every sale decrements stock as it is rung up. Core billing and inventory are in every plan, not an upgrade.

  • Item and price management
  • Stock decremented per sale
  • The count on the shelf matches the screen

See the full feature list →

Built for restaurants, retail shops and pharmacies.

Getting started

From payment to first bill in minutes.

Delivery is automatic. Your licence key and installer are emailed within about a minute of confirmed payment — no shipment, no waiting.

  1. Request a planPick the plan that fits and send a request — no online payment. We review it and approve your access.
  2. Get your licence keyAs soon as your request is approved it appears in your dashboard, and we email you too.
  3. Download & activateEnter the key once, online, on first launch. That is the only time it needs a connection.
  4. Start billingRun the counter offline from then on, with updates on the same key.

Platforms

One key, four platforms.

The builds are not sold separately — the desktop builds come with every plan, and the Android and iOS apps with plans that include the mobile application. The network is required once, for activation; not to sell.

Windows

Counter terminals & back office

The full desktop application, keyboard-first, for the machines that ring up sales all day.

  • Windows 10 or later, 64-bit or 32-bit
  • Delivered as an .exe installer
  • USB and network printer support
Download

macOS

The same app on Mac hardware

Identical behaviour on Intel and Apple Silicon machines, for shops that already run on Mac.

  • macOS 11 (Big Sur) or later
  • Delivered as a .dmg installer
  • Separate Apple Silicon and Intel builds
Download

Linux

Counters on Linux machines

The same desktop application for shops that run Linux, from low-cost counter PCs to back-office machines.

  • 64-bit (x86_64) distributions
  • Delivered as .AppImage, .deb or .rpm
  • AppImage runs on any distribution
Download

Android

Handhelds & mobile counters

For order-taking at the table, stock checks in the aisle and counters that move around.

  • Android 8.0 or later
  • Delivered as an .apk installer
  • Bluetooth and network printer support
Download

Editions, builds and what's included →

Pricing

Simple monthly plans.

Three monthly plans, from a single shop to your whole business. There is no online payment: choose a plan, send a request, and we review it and switch on your licence.

…and a lot more →

How it works: create an account, request the plan you want, and we approve it — usually within one business day. Your licence key then appears in your dashboard.

Included with every licence

What you get besides the software.

These come with every purchase at no additional charge — they are not separately priced add-ons.

Your licence key is the only credential you need. It arrives by email with your installer, and the same key downloads every future version. Nothing here asks for a password — if a page ever does, it is not ours.

Activation & device moves

Your key is activated once, online, on first launch; after that Diwan runs entirely offline. Replace a machine and we move the licence for you, usually within one business day.

  • One-time online activation
  • One device per licence key
  • Manual transfers on request

Updates & maintenance

New versions ship as updated installers, downloaded with the same key you already own. No repurchase, no renewal, no subscription to maintain.

  • Downloaded with your existing key
  • Free software updates
  • Monthly plans, no online payment

Support from Islamabad

Installation, activation and software defects are covered on every edition. Include your order reference and we reply within one business day.

  • Basic support — BASIC
  • Priority support — ADVANCE
  • Dedicated technical support — ALL-IN-ONE

14-day refund window

Full refund within 14 days of purchase, as long as the key has not been activated. Downloading and inspecting the software does not affect your right to one.

  • 14 calendar days
  • Before activation only
  • No reason required

FAQ

Questions, answered.

The short version. The full detail lives in the docs.

How does billing work?

Each plan is priced per month. There is no online payment: you request a plan, our team approves it and agrees payment with you directly, and your licence runs for the approved period. Renew from your dashboard; updates come with the same key.

Does it need the internet to sell?

No. The network is required once, for activation. After that the till bills, tracks stock and prints without a connection, and sync resumes by itself when the line returns.

How do I get it after paying?

Your licence key and installer link are emailed within about a minute of confirmed payment, and both stay in your dashboard. There is no physical product and nothing to ship.

What if the licence email never arrives?

Check spam and promotions first — receipt mail from a sole proprietorship often lands there. If it is not there, confirm the payment completed with your bank, then email your order reference and we will resend it.

Can I move my licence to a new computer?

Yes. A key binds to one device at a time, and moves are done by us rather than a self-service button — that is deliberate, so a leaked key cannot be moved by a stranger. Email support with your key or order reference; moves normally complete within one business day.

What if it does not work for my shop?

Ask for a full refund within 14 days of purchase, as long as the key has not been activated. You may download and inspect the software first — only activation closes the window, and no reason is required.

Do you see my sales data?

No. Diwan is offline-first: your sales, stock and customers stay on your own machine and are never uploaded to us. We keep only the account, order and licence records needed to sell and support the software — detailed in the Privacy Policy.

More answers in Docs & Support →

Get started

Run your counter at the speed of typing.

Pick a plan, pay once, and your licence key lands in your inbox with the installer. First bill usually takes minutes, not days.

See plans & pricing Talk to us

Support Monday to Saturday, 10:00am – 7:00pm PKT · 0314 3288112

Already purchased?

Paste your licence key to get a single-use installer link. No sign-in required.